The deep and thorough relationship with its customers is certainly a defining feature of Samia. The Technical-Assistance Department is a sort of "outside laboratory" for the customer service. Samia relies upon the proven experience and skill of its technicians, that operate both in Italy and internationally, and upon the steady cooperation between the Research and the Physical-test Laboratories. Thanks to those unique features, Samia has developed both a bespoke approach and a capability to deal in a very short period of time with every kind of problems, developing new tailor made products and solutions which perfectly meet our customer requirements.

Another of Samia’s point of strength is represented by its Color-sampling Department, which relies upon a fast and qualified customer service.  And indeed thanks to this continuous contact with its customers and the market players, Samia is always up to date and is a vibrant and active player in the market.